All eHarmony purchases are final. The eHarmony website does not offer refunds on token or upgraded accounts or subscriptions.
If it is a case of fraud i.e. if someone else is accessing your account and making payments on your behalf using your credit card we can provide a refund fraudulent purchases, but we will need to delete the compromised account. Which means that you will not be able to use your account any longer.
The problem mainly starts when you decide to cancel your subscription on eHarmony website or application and you wish to have a refund or your remaining money back.
Demanding your eHarmony refund is often troublesome if you don’t understand the step way to follow. But it is not that hard if you find a helpful guide.
The method of declining your paid subscription varies from device to device. If you are using eHarmony in a Smartphone then again you need to follow different steps for IOS or Android. All the in-app purchases will be made by the mode or method of payment you have selected on the website of eHarmony.
Can You Get A Refund For eHarmony?
Basically the companies’ motive lies somewhere between no refund policies. eHarmony terms and policies states that all the payments are non-refundable, which includes your subscription money, coins and any other payment you make on the website.
But eHarmony refund policy states that you can get a refund on cancellation of your subscription, if you ask for it with in three business days of the signup. But also these advantages are limited to few states only, which include:
Arizona, California, Connecticut, Illinois, Lowa, Minnesota, New York, North Carolina, Ohio Rhode Island, Wisconsin.
eHarmony Cancellation?
Well if you made a mistake while paying for the subscription money, like if you made an incorrect payment, the company may actually show flexibility. You can contact to the eHarmony refund phone number anytime via phone, email or message. You will be connected to one of their agent and they will help you with your problem.
How Can I Get A Refund From eHarmony?
Every user of eHarmony should know that eHarmony doesn’t offer any offline form for cancellation refund or to get the remaining amount after cancelling the subscription, but this doesn’t really means that you cannot contact the company and ask for your remaining amount after cancelling your eHarmony subscription.
Methods Of Getting Refunds From eHarmony:
- Asking For A Refund Via Letter: There are few possible ways to get back your refund after cancellation and asking for a refund through a letter is one of its possible ways. You can easily ask eHarmony to give your remaining amount after cancelling the subscription as it is your right too, if you put up in a state which is eligible for a refund or which is eligible to give your amount back so you can cancel your subscription anytime within three working business days from signing up by sending a refund request letter to eHarmony customer care.
And somehow the company approves your request via letter then it is expected to receive the refund from eHarmony in 7 to 10 working days (It may take longer in some specific cases too). The refund will be sent or issued through the original payment methods.
- Asking For A Refund Via Email: The second way to get your refund or you can say the remaining amount after cancelling your subscription is asking for a refund email. You can simply put a refund request via mail to eHarmony customer service support at Eharmony.com. (Remember that you should be living in the state where eHarmony refunds are issued). You should describe every single thing that you are cancelling your subscription, you need your refund, or why you need to cancel your subscription?
And make sure that you include all your login data and the email address you used to sign up and the state specific stated in the terms of use.
Or
- Do Not Pay: The third way to get your refund back or the remaining amount back after cancelling your subscription is DO NOT PAY. This is said the easiest or instant way by most of our users as it speeds up the refund process by cancelling your account quickly it hardly takes two minutes for DO NOT PAY to cancel your subscription and proceed towards to get your refund or your remaining amount back. What you had to do is that just follow these simple step that are first you need to open DO NOT PAY in your web browser and then click on find hidden money and then the last enter eHarmony and your login details and the name of the service you are willing to cancel.
DO NOT PAY will let you now as soon as possible your subscription gets cancelled.
If you are still troubleshooting obtaining your refund from eHarmony you must try to contact to eHarmony refund phone number. You can contact eHarmony for a refund by the eHarmony refund number (888)712-0529). The help desk of the eHarmony is often willing to assist you. You will be able to reach them on their mobile.