If you are facing the POF login problem, then there might be many reasons for this. The most common reason for facing the POF login issues is that you might not entering the correct details about your username or the password. And the most major reason is that you might violated the terms and conditions of the plenty of fish. So here are some more common factors due to which you are facing the POF login problem and you can’t login to your POF account:
- You may lost your username and password or entering wrong login details that are required.
- You have reset your password recently built using the same old password.
- You’re being asked to provide an SMS code to verify your account, but have not entered a valid mobile number (or need to change the number on file to receive an SMS code to verify with).
- Your Plenty Of Fish’s account is under hold due to some illegal activity on your account.
- Your account has been deleted due to violation of Plenty Of Fish rules and regulations.
- You do not have enabled cookies in your web browser.
- It is highly recommended to enabling cookies for the best experience.
What Can You Do If You Can’t Login to Your Account?
First of all, you should check that you have entered the right password. If you are not sure that it is correct, you should try resetting it.
- Go to Plenty of Fish’s home page.
- Click on the Sign In link in the upper right corner of the home page.
- Click on the Sign In button without filling in any information. A new link labelled Forgot Your Password? Will appear.
- Click on the Forgot Your Password? Link.
- Enter your email address in the text box provided.
- Click on the Submit button.
- Open the email associated with your Plenty of Fish account.
- Open the email sent by the company and click on the link to reset your password.
If this step is also not working then the problem is not that you had the wrong password, it is that your account has been suspended or deactivated by the Plenty Of Fish company. If your file is being reviewed for some reason, such as being reported by another Plenty of Fish user, your account might be temporarily suspended while the company investigates about this. Wait for two days and then try logging in again. If your account is now working properly then there is no issues.
But If you still can’t have access to your account, you have to look back over your recent things and behaviour on the account.
If you had been posting a lot of copy and paste messages, or messaging a lot of different people in a single day, the company may have decided that this account is spam.
If you updated your profile to include a link to a website, or posted a picture that contains a link to a website, then the company may have decided that you are trying to monetize your account, which is a violation of the terms and conditions of POF.
You may have posted a picture involving nudity is a violation as well.
Having a duplicate accounts can also get your accounts deleted.
If you want to complaint about your account being deleted, you will have to contact Plenty of Fish’s customer service. They have a customer service phone line and a help forum and will try their best to solve your problem.
You can also make a new account is your previous account got deleted or any other reason by which you are facing the Plenty Of Fish login problem.
How to create a new POF account:
To create a new POF account follow the steps written below:
- Open the official website http://pof.com/ on your device.
- Click on “Register” or “Join Plenty Of Fish” button.
- Enter the details about you such as your Full Name, Email and Gender.
- Now enter your Date Of birth, Country and State.
- Click the “Continue” button after reading user guidelines and terms and conditions of Plenty Of Fish.
- Now click on the email that you receive for confirmation from Plenty of Fish.
- Now you have successfully created the Plenty Of Fish’s account.
Now you can find your matches and can chat on your new account but make sure that you don’t do the same mistake on this account, which you have done on the previous account.
How to contact Plenty of fish customer care service email?
Plenty of Fish has a customer support team that is working 24/7 and all days of the week to help you. The Plenty Of Fish Customer Care Service Email responds to the problems of the users immediately. All the queries of the customers are given a priority and instant; satisfactory solutions are provided.
Plenty of Fish USA Customer also Support via Phone Number. POF has a toll-free number that responds to the every query of their customers. It is the most convenient way to get solutions to the problem regarding the POF account.
The plenty Of Fish customer care service has the staff which have a user-friendly approach and provides positive responses to its customers. The toll-free number is available only on the working days of the week. But if you still need help any other time, the customer support email is available every time and the staff will respond you as soon as possible.