Zoosk is an application which is one of the largest and most popular dating sites and also available in the form of app in the world. But the impressive number does not mean that Zoosk is too much busy to help out some of their members when they are in need of any solution related to hacked account, for the refund, or any other problems related to the app or the Zoosk sites. So, In this article I will tell you Zoosk customer service number and also Email by which you can easily contact Zoosk customer care.
How to Contact Zoosk Customer Services?
There are many ways for you if you want to reach the Zoosk customer care team either by phone, email, or standard mail.
1. Zoosk Customer Service Number
Call: (888) 939-6675
The main phone number for Zoosk customer services is (888) 939-6675 — you can use this number anytime for anything, whether it’s customer support, suggestions, press requests, or any other legal issues. There is an another number for customer services, which is (415) 728-9574, this number is specifically made for billing questions or any other quarry related to money such as refunds. The number that starts with the numbers (888) is the best to call for any kind of general questions and concerns. It is the number that also work for Zoosk members who are outside of the US and Australia, including those who are in the UK and Australia. They have just use the country code +1.
The time at which you can call is between Mon-Fri from 9am-5pm PST. The one of the best time to call for customer support is best time to call: 9:10am
2. Zoosk Customer Service Email
Email: [email protected]
If you are having any type of problems with your account, such as you cannot log in or any else then you can contact [email protected] for the customer care services. Zoosk also have a contact form as well, which is the same as contacting the customer support through email.
Mail to Zoosk:
Mail: 989 Market Street, 6th floor, San Francisco, CA 94103
That is given above is where you will have to send letters to Zoosk for customer support, but please do not send any kind of payments through the mail — no-one wants your check or cash to get stolen or lost. You should contact the dating site first. If you really want to mail any kind of payments, read this article first for best practices. When ever you are reaching out to Zoosk via snail mail, make sure to clearly indicate that to which department you’re trying to reach or send (e.g., Attn: Customer Service, Attn: Copyright Agent, or Attn: Privacy Matters).
There is an another physical address for Zoosk customer support which is only meant for refunds is: 77 Van Ness Ave., #1313, San Francisco, CA 94102.
We suggest to make sure writing “Attn: Refund Request” on the envelope. So that, you should never send money to this address.
Best Practices For Contacting Zoosk Customer Service
There are several types of things or steps that you can do to help ensure that your communications with customer service goes smoothly, more quickly and professionally:
- You can review the help section on Zoosk. There you can find many answers to your questions are found in the given articles.
- If you are not able to resolve your issue on your own, you will have to send a support request.
- If you have a Zoosk account, then log in to your account and send your request from there. If you do not have an account, or for some reason you are not able to log in, use the online or the in-app request form.
- Put together all scans or screen shots of relevant documentation, such as billing statements and confirmations, or images of an inappropriate content. You may get a request from Zoosk customer service asking for these items, and you will have to be able to provide them quickly.
- Review all the menu choices carefully so that your request is sent to the correct department or support professional.
What Kind of Issues can a Zoosk Customer Service Representative Resolve?
A Zoosk customer service representative can resolve many issues, including assisting you with account setup, changes, or cancelations, billing inquiries, taking reports of bad conduct or inappropriate content, addressing appeals and providing technical support.
What Can’t Be Resolved by Contacting Zoosk Customer Service?
Zoosk customer service representatives cannot resolve incompatibilities between the Zoosk app and your devices. In such cases, the agent may be able to recommend a work-around, but will not be able to resolve the issue entirely. You may have to work with the manufacturer of your device or, in some cases, get a new device to use with Zoosk.
Getting in Touch With Zoosk is That Easy
Since 2007, Zoosk has grown more and more rapidly and expect that kind of rapid growth to continue as the years go on. One thing that will never ever will change, though, is the site’s dedication to all of its users. You could be struggling with your profile creation, sending messaging, making payments, or any other things — it never makes any kind of a difference because the Zoosk customer support team is reachable 24/7 in one way or another. You should never hesitate to call, email, or write!